Choose the function that needs attention.
An oven that will not begin a cycle, a slow preheat and a single cooking zone that does not respond are different complaints. Note the selected mode and any control message. Avoid repeated operation if the appliance smells, sounds or behaves unusually.
Prepare for an on-site visit.
Induction and gas cooking surfaces should be identified separately in the service request. A photograph of the control layout can help clarify the equipment without asking you to remove a cover or inspect internal wiring.
Appliance categories for Wolf.
Range, Oven, Cooktop, Microwave. Identify the category when requesting service; availability for your equipment is checked during scheduling.
Diagnosis, scope and price.
The $95 diagnostic visit is credited toward an approved repair. The technician explains the recommended work and its price before approval. Parts requirements and any further appointment are discussed as part of that recommendation.
Parts and repair warranty.
We use genuine OEM parts. Completed repairs include a 1-Year Parts & Labor Warranty covering installed parts and performed labor under normal use. The warranty excludes new unrelated faults, misuse, power surges and subsequent work by others.
Riverside and nearby addresses.
This site serves the Riverside neighborhood of Greenwich, Connecticut. Include CT and your full address when requesting service to avoid confusion with other places named Riverside. Old Greenwich, Cos Cob and North Mianus are nearby areas whose coverage should be checked individually.